What We Do
We Help People Regain Confidence
Acne Concierge is a telehealth dermatology service that helps people with acne. We use a holistic medical approach to help people heal their skin.
Telehealth Dermatology Service
Dermatology Consultation
You will receive a one-on-one telehealth video consultation with a Dermatology Specialist using a secure mobile patient portal (Pocket PatientTM). You will access the consultation on your mobile phone from the comfort of your own home.
How It Works
Five Simple Steps
Self-Schedule
Mobile App
Check In
Video Consultation
Personalized Treatment
Step 1: Self-Schedule Your Appointment
When you select ‘Schedule Appointment’, this will take you through a few steps to collect some personal information and allow you to select an appointment date and time for your telehealth video consultation.
Step 2: Secure Mobile App
You will receive an email confirmation of your appointment, along with instructions to download and log into a secure mobile app (Pocket PatientTM) for your telehealth video consultation. You can complete your medical history, select your pharmacy and make payments through this app.
Step 3: Check In for Your Appointment
You will check in for your telehealth consultation using the mobile app on your phone. Please check in for your appointment at least 30 minutes before your scheduled time to verify your personal and medical information and make payment. (Only credit and debit card payments are accepted. We will not be billing your medical insurance.)
Once you have checked in, select ‘I’m Here’ and we will know you have arrived. You are free to leave the mobile app environment if you''ve checked in early.
Step 4: Telehealth Video Consultation
After you have checked in, you will receive a text message when your provider is ready for your appointment. Log back into the mobile app and start your consultation.
During the consultation, your Dermatology Specialist will assess the type of acne you have, review your previous treatments and create a personalized treatment plan.
Step 5: Personalized Treatment Plan
At the end of the visit, you will receive a personal treatment plan that includes recommended (if necessary)
CONSISTENCY IS KEY
Implementation
The best treatment plan is only effective if it is implemented consistently. After your initial consultation, our concierge team can support you with integrating your plan into your daily lifestyle.
Follow Up Consultations
Follow up consultations with our Dermatology Specialists may be needed to review the effectiveness of your treatment plan, make changes or to renew your prescriptions.
Fee For Service
Acne Concierge provides a fee-for-service consultation. This means your medical insurance will not be billed for your consultation. Only credit and debit card payments are accepted. We are currently only able to provide consultations to Oregon residents. Our service will expand to other states shortly.
